The number two secret to starting a profitable gift basket business is Quality Of Service. It really helps if you are personable and friendly since customers will feel your genuineness and desire to help them in your voice, by your actions and online, by your presentation.
Really care about making the perfect match between a customer and a recipient. Get in tune with the customer`s vibe and you will know what to sell them to make an accurate match. If a customer is talking quickly and appears to be in a hurry, listen to their request, ask them their desired price range and then make 2 or 3 suggestions to start. Often that`s all it will take for them to make their selection.
If you get a customer that is very specific on the items they want in their basket, suggest the best match you have in your product selection or suggest a custom basket. Custom Baskets should have a longer time frame to produce since you will need to run around more for these. Take down the customer`s request in detail, then get back to them within the next 15-30 minutes with a price and description of what you can create for them based on their selection.
Smile when addressing customers and keep an energy of helpfulness and the joy of the match and you will do great at attracting and keeping customers.
If you are confused about starting a gift basket business, join the Basket Connectory. This program gives you videos to teach you how to make value packed baskets, templates for your brochures and web site, a crash course in marketing, resources for getting all your supplies and so much more... Check it out HERE.
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